Shipping

                 

UPDATE as of 1/13/2025

We are about 3 to 4 weeks out on production of new orders at this time. Thanks so much for shopping with our small business it means so much to us.

• If you order something from us, for example, on January 13, 2025, it will be shipped between February 3, 2025, and February 10, 2025.

• Please note that opting for expedited shipping will enhance the shipping speed once the item leaves our shop; however, it does not reduce the production time.

• If you need your order by a specific date, please tell us in the order comments. We will try our best to help, but we can't promise it will arrive sooner than the expected time.

• Also, we want to let you know that we will be closed from January 20, 2025, through January 23, 2025, because we are attending an event called ShotShow. Our ready to ship items may be delayed by a day or two during this time.

• We sincerely value each and every customer. Thank you for choosing us and for your understanding.

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UPDATE as of 1/2/2025

We are about 2 to 3 weeks out on production of new orders at this time. 

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 11/5/2024

PLEASE NOTE:  As of 12/3/24 at 5:27 PM central time, we can no longer take orders for guaranteed Christmas delivery. We are to capacity on Christmas orders. This includes expedited shipping orders. All orders placed after this date will arrive after Christmas and possibly in the New Year.

As the holiday season approaches, we want to ensure you have all the necessary information to receive your gifts in time for Christmas and gift-giving. Since each of our products are made to order, please be aware that it takes up to two weeks to hand-make your custom item, excluding any items that are "ready to ship." 

To guarantee your orders arrive by Christmas, please note the following deadlines:

• FREE Shipping: Please place your order on or before December 3rd to ensure your order is shipped by our FREE shipping deadline of December 16th.

• UPS Next Day Air: The deadline is December 21st. Orders must be placed by December 5th.

• USPS Priority Mail Express: The deadline is December 21st. Orders must be placed by December 6th. 

*Please remember that we will be closed the week of Christmas, so these are the last days for FREE and Expedited shipping with delivery on or by Christmas. *These are estimates based on UPS and USPS guidelines in the continental USA. 

However, these dates are subject to change depending on order volume, so we recommend placing your order as soon as possible.  

We are dedicated to providing exceptional products and ask for your patience and understanding during this busy season. While we do offer expedited shipping options, please remember that these do not affect the time required to create each item. 

Please also note that we are not responsible for packages once they leave our facilities, so we encourage you to order early to ensure timely delivery for all your gift-giving needs. If your order is over $100.00, we recommend getting insurance. Our Free shipping option comes with $100.00 insurance coverage for shipments to USA addresses. 

Just to remind you, we will be closed on November 27th and 28th for Thanksgiving and from December 23rd through December 29th for the Christmas holiday. We will resume normal operations on December 30th, 2024 

Thank you for your continued support. If you have any questions or need assistance, please feel free to reach out to us. We're here to help and really appreciate your understanding during this time. Wishing you a wonderful Thanksgiving, a happy Hanukkah, and a joyful Christmas! 

Kendall & Tammy

Ozark Mountain Leather

email: contact@ozarkmountainleather.com

phone: 479-422-6912

Written on 11/5/2024